Showing posts with label Marketing. Show all posts
Showing posts with label Marketing. Show all posts

Tuesday, April 13, 2010

Understanding Chinese Consumers

Here are my notes from my last day in Chinese Marketing:



Cognitive Bias:

- Overconfidence



Major Differences in Eastern and Western Culture

Origin - Greek (Essence, abstractions, perceive object in isolation, static and unchanging)

Origin - Chinese (Taoism, Confuciansimsm, contradictions, harmony)



Individualism vs. Collectivism

- Independent vs. interdpendent self

- Attention to context vs. focus

- Continue vs. change

- Categorizaiton: rule vs. relation

- Dispositional vs. situational causal attributions: fundamental attribution error



East Asians are less happy.

East Asians are more pessimistic in comparative predictions of futrue prospect.

East Asians are more likely to exhibit hindsight bias.



Risk Attitudes

- Stereotype and reality

Both Americans and Chinese think Chinese are more risk averse financially but the reverse is true



Self Regulatory focus theory

- Promotion - westerners

- Prevention - easterners

Persuasiveness of Advertisment

Language as a prime for decision style: Cantonese vs. English



Increasing Inequality in China

- Urbanization

- Greying population

- Rising National Pride



153 million people over 65 according to 2007 data.



Wealthy Consumers in China

- 80% of them younger than 45 years old

- 1% of population



Legal system on Business

- Confucian principles + socialist style laws + European civil law style laws

- Hierarchy: no instructions , latest more authority



Chinese Companies

- State-owened

Low market orientation

Support from government

Financing

- Private

Market oriented

Low Labor costs



AAA Triangle of Global Strategy

- Adaption (Advertising to Sales)

- Aggregation (R&D to Sales)

- Arbitrage (Labo to Sales)



One discussion on the case analysis - if you understand KFC and Google.

Monday, March 22, 2010

Doing Business in China

Tips from our Marketing Class

Three Weapons:
1. Policy
- Always move ahead of the policy, see the domestic market
- If you don't follow the policy of the government, then you can move into trouble.
- Government policy affects Corporate Strategy

2. Corporate Strategy
- Move into the domestic markets in order to gain traction

3. Relationship (Guan Xi)
- Overseas companies have heavy emphasis on Guan Xi, so that you can be more mobile in China.
- In the 80s and early 90s, relationships helped you enter markets.
- Now, since opening the WTO in 2002, the Chinese government has to be fair to companies. The relationship helps you understand detail about the policy but it's not the only thing now.
- If you don't know how to play the relationship card, then it will get you in trouble.

In the old day when you invest in China you bring money, technician and technique, but from now on if you invest in China I advice you to bring along with you a lawyer, an accountant and an economist

- Mr. Zhu Rong Ji, Former Prime Minister of China


Central Government Policy = Company Law, Tax Ordinance, Economic Law, Foreign Affair
Local Government Policy = Tax Incentive, Investment Incentive

Case 1: The implementation of New Labor Ordinance
Case 2: the Change of Policy Towards the Sub-Contracting Factory in Southern China
Case 3: The Real Estate Policy

Corporate Strategy:
- Type of Investment
- Localization
- Location of market
- Consumer Behaviors
- Competition
- Pricing

Reasons why Shanghai is so important to China:
1. End of the Yangzte River
2. The buildings on the Bund have been there for over 100 years
3. Shainghainese is the most of all the Chinese that are willing to spend

Case 1: Gucci Watches vs. Swatch
Case 2: Movie Business (theater)
- If you want to have a Hollywood movie in the China market, you can only have about 25 foreign movies a year. If the production houses want to share the movie, they have to JV (joint venture) with a local production house. Relationship important.
Case 3: Ernst & Young (CPA firm)
Case 4: Zara, H&M, Next
- Purchasing power of the market, inventory turn over 7 days.

Relationship: Guan Xi
- Building up good business relationships, trust, time&money spent on business
- Makes all the difference in ensuring that business will be successful, minimizes rusks, frustrations, disappointments

"How to Build Guan Xi"
- First, it is not only based on money. Based on heart.
- Being dependable and reliable
- Guan Xi with high rank official is important but never use it wrongly"


I know it was a bit dry of a presentation...Catherine